Our privacy policy was updated on August 28, 2020.
Please take some time to familiarize yourself with our privacy policy, and if you have any questions, please contact us.

introduction
A PTEGO account is an account registration, login and management service provided by PTEGO and its affiliates (hereinafter referred to as "PTEGO" or "us").
We take your privacy very seriously. This privacy policy is a privacy statement and commitment made for PTEGO's PTEGO account, and is an important part of the "PTEGO Privacy Policy". If there is any inconsistency between the PTEGO account and the "PTEGO Privacy Policy", this privacy policy shall prevail; if there is no agreement in this privacy policy, the "PTEGO Privacy Policy" shall prevail. In particular, it is recommended that you read this privacy policy in detail with regard to the "Protection of Minor Information, Security Measures, and Cross-Border Transmission".
This privacy policy was formulated with full consideration of your needs. It is very important that you fully understand our personal information collection and use practices, and at the same time ensure that you can ultimately control the personal information provided to us. This privacy policy stipulates how we collect, use, disclose, process and store the information you provide to us when you use our PTEGO account. Note that for the personal information collection and usage rules of the corresponding service after you log in to your PTEGO account, please check the privacy policy of the service. "Personal information" under this privacy policy refers to data that can identify a specific individual through the information itself or through association with other information. We will strictly abide by this privacy policy to use this information.
Finally, we hope to bring the best experience to users. If you have any questions about the personal information handling practices described in this privacy policy, please contact us at privacy@ptego.com so that we can deal with your special needs. We are very happy to receive your feedback.

1. What information do we collect and how we use it
(1) You must authorize us to collect and use your personal information. The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with the corresponding services, and we will not be able to respond to your problems. These functions include:

1. Provide basic account functions
(1) Register or log in
You need to provide us with your mobile phone number or email address as your PTEGO account name when registering. At the same time, you can also set a password for your PTEGO account. Your account and password will be encrypted and stored on the server. It is recommended that you keep your password information properly to prevent your PTEGO account from being stolen by others.
If you are a user in mainland China, in order to avoid your manual input, we will automatically obtain and fill in your mobile number when registering and logging in. For this, we need to obtain your SIM card IMSI, ICCID, Line1Number.
(2) Improve account information
When you use the various services provided by PTEGO, you can obtain better services and experience by improving basic information such as avatar, nickname, gender, country or region, and setting up security questions. If you do not provide it, you will not Affect the basic functions of the PTEGO account.

2. Functions necessary to ensure the security of registration and login
In order to improve the security of the system when you use our products and/or services, prevent phishing website fraud more accurately and protect the security of your account, we will also verify your identity through SMS verification and secondary verification (if necessary). For this we need to collect your SMS verification code and secondary verification code.
In addition, we will also collect your registration/login time, device-related information (such as device IMEI/(on Android Q) OAID, device model, operating system version), device sensor information (such as mobile phone angular velocity, mobile phone acceleration), Network information (such as commonly used login IP addresses) to determine whether the current registration and login environment is safe.

(2) You are fully aware that we do not need your consent to collect and use personal information in the following situations:
• 1. Related to national security and national defense security;
• 2. Related to public safety, public health, and major public interests;

• 3. Related to criminal investigation, prosecution, trial, and execution of judgments;
• 4. It is difficult to obtain the consent of the individual in order to protect the life, property and other major legal rights of the personal information subject or other individuals;
• 5. The personal information collected is disclosed to the public by the subject of personal information on his own;
• 6. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
• 7. Necessary for signing a contract according to your requirements;
• 8. Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and disposing of product and/or service failures;
• 9. Necessary for legal news reports;
• 10. When academic research institutions conduct statistics or academic research based on public interests, and when they provide academic research or description results to the outside, they de-identify the personal information contained in the results;

(3) The circumstances under which we obtain your personal information from a third party
In some cases permitted by law, we may obtain your personal information from a third party. For example, you authorize a third-party account to bind a PTEGO account and log in to use PTEGO’s services or authorize to import your third-party platform information such as avatar and nickname; for risk control purposes, we will also pass a third-party (such as mobile phone number) Risk level library) to understand whether your current registration/login environment is safe.

(4) Non-personal information
We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as login/logout records, interaction records, Error log. The purpose of collecting such information is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services. We will aggregate this information. For the purposes of this privacy policy, aggregated data is treated as non-personal information. If we use non-personal information in combination with personal information, such information will be treated as personal information during the combined use period.

2. Sharing your personal information with third parties
When you log in with a PTEGO account on a third-party website/application, and after you authorize and agree, we will pass your nickname, profile picture and other information (depending on the nature of the third party's services and products) to the third party. If you do not agree that the third party obtains your personal information, please do not agree to the authorization.
Please note that we will use encryption and other means to ensure the security of your information, but your personal information at the third party is subject to the third party’s privacy policy.

3. Retention policy
We retain personal information for the period necessary for the purpose of information collection described in this privacy policy, or comply with applicable legal requirements. After completing the collection purpose, or after we confirm your deletion or cancellation application, or after we terminate the operation of the corresponding product or service, we will stop retaining it and delete or anonymize it. If it is for public interest, scientific, historical research or statistical purposes, we will continue to retain relevant data based on applicable laws, even if further data processing is not related to the original collection purpose.

4. Your rights
(1) Control settings
We recognize that everyone has different concerns about privacy. Therefore, we have provided some examples to illustrate the various methods provided by the PTEGO account for you to choose to restrict the collection, use, disclosure or processing of your personal information, and to control your privacy settings:
▪ Log in or log out of your PTEGO account.
If you have previously agreed to our use of your personal information for the above-mentioned purposes, you can change your decision by contacting us in writing or sending an email to info@ptego.com at any time.

(2) Your rights to your personal information
According to the laws and regulations of the country or region to which you apply, you have the right to request access to, correction, and deletion of any personal information we hold about you (hereinafter referred to as the request).
For more detailed information related to the personal information in your PTEGO account, you can go to info@ptego.com.
Most laws require personal information subjects’ requests to comply with specific requirements. This privacy policy requires your requests to comply with the following circumstances:
• Through our dedicated request channels, and for the sake of protecting your information security, your request should be in writing (unless the local law clearly recognizes an oral application);
• Provide enough information so that we can verify your identity and ensure that the requestor is the subject of the requested information or a legally authorized person;
Once we have obtained sufficient information to confirm that we can process your request, we will respond to your request within the time specified by applicable data protection laws. in particular:
• Based on your requirements and applicable laws and regulations, we can provide a record of your personal information that we have collected and processed for free. If you make other requests for relevant information, we may base on relevant applicable laws and combine actual conditions. Charge you a reasonable fee for the management cost.
• If you believe that any information we hold about you is incorrect or incomplete, you can request to correct or complete your personal information based on the purpose of use.
• According to your applicable laws and regulations, you may have the right to ask us to delete your personal data. We will evaluate your deletion request, and if the relevant regulations are met, we will take corresponding steps including technical means to deal with it. When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to delete the corresponding information from the backup system immediately. We will safely store your personal information and isolate it from any further processing. Until the backup can be cleared or achieved anonymity.
We have the right to refuse to process non-substantial/entangled repetitive requests, requests that damage the privacy of others, extremely unrealistic requests, requests for disproportionate technical work, and requests that do not need to be given according to local laws. Information that has already been made public is kept confidential. Information given under the conditions. If we believe that certain aspects of the request to delete data or access data may prevent us from legally using the data for the aforementioned anti-fraud and security purposes, we may also reject it.

(3) Withdrawal of consent
• You can revoke your consent by submitting a request, including collecting, using and/or disclosing your personal information that we hold or control. For PTEGO accounts, withdrawing your consent is equivalent to canceling your PTEGO account. To do this, you can send an email to privacy@ptego.com. We will process your request within a reasonable time after you make the request, and will no longer collect, use and/or disclose your personal information in accordance with your request.
• Please note that withdrawing your consent will lead to certain legal consequences. Depending on the scope of information you authorize us to process, this may result in you not being able to enjoy PTEGO's products or services. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

(4) Cancellation of service or account
If you wish to cancel your PTEGO account, you can send an email to info@ptego.com. As the operation of canceling your PTEGO account will prevent you from using the full range of PTEGO products and services, please proceed with caution. In order to protect the legitimate rights and interests of you or others, we will determine whether to support your cancellation request based on your use of PTEGO's products and services. For example, if there is an outstanding installment, we cannot immediately support your request.

Five, contact us
If you have any comments or questions about this privacy policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us at the address below and mention the "Privacy Policy". In response to your personal information-related rights requests, problem consultations, etc., we have a professional team to solve your problems. If your question itself involves more important matters, we may ask you to provide more information. If you are not satisfied with the response you received, you can refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide you with information on possible complaint channels based on your actual situation. Contact: info@ptego.com

This statement is effective from the date of update
Our privacy policy was updated on August 28, 2020.


Wuhan Feifan Pearson Education Technology Co., Ltd.
Registered address: Room 303, 3rd Floor, Unit A, Zhongzhi Nanfang Building, No.175 Xudong Street, Hongshan District, Wuhan City, Hubei Province
Common office address: Room 303, 3rd Floor, Unit A, Zhongzhi Nanfang Building, No.175 Xudong Street, Hongshan District, Wuhan City, Hubei Province
Person in charge of information protection: Ms. Luo
Contact number: 13476099120