I. Introduction
Welcome to visit and use PTEGO (ptego.com).
The PTEGO website is operated by Wuhan Feifan Pearson Education Technology Co., Ltd. (hereinafter referred to as "we" or "PTEGO").
We attach great importance to the protection of users' personal information and privacy. This Privacy Policy is intended to inform you of how we collect, use, store and protect your personal information when you use the PC web version of PTEGO services, as well as the relevant rights you are entitled to in accordance with the law.
Please read and fully understand this Privacy Policy before using our services. If you disagree with any content of this Privacy Policy, you shall immediately stop using the relevant services.
II. Personal Information We Collect and Purposes of Use
(I) Information Necessary for Realizing Basic Functions
When you use the PC web version of PTEGO services, we may collect the following necessary personal information according to business needs:
Account Registration and Login
Mobile phone number or email address (for account registration, login and identity verification)
Login password (stored after encryption)
Basic Account Information (Optional)
Nickname, avatar, etc. (to improve the user experience, not mandatory)
(II) Information Related to Security Assurance
To ensure the operational security of the website, account security and risk prevention, we may collect the following information:
Login time and IP address
Basic access information such as browser type and operating system type (excluding unique device identifiers)
The above information is only used for security protection, troubleshooting and service optimization.
III. How We Use Personal Information
We use your personal information only within the scope of the following purposes:
Providing account registration, login and relevant information services
Ensuring the safe operation of the website and accounts
Responding to your inquiries, feedback or complaints
Complying with laws, regulations and regulatory requirements
Without your consent, we will not use your personal information for purposes unrelated to the above.
IV. Sharing, Transfer and Public Disclosure of Personal Information
We will not share, transfer or publicly disclose your personal information to any third party, except in the following circumstances:
Having obtained your explicit prior consent
In accordance with the requirements of laws, regulations or regulatory authorities
To safeguard the major legitimate rights and interests of users or the public
Other circumstances permitted by law
V. Storage and Protection of Personal Information
We adopt reasonable management and technical measures to protect your personal information from unauthorized access, disclosure, use, modification or damage.
Personal information will be retained for the shortest period necessary to achieve the purposes stated in this Privacy Policy. Upon the expiration of the retention period, we will delete or anonymize the personal information in accordance with the law.
VI. Your Rights
In accordance with the provisions of laws and regulations, you are entitled to the following rights with respect to your personal information:
Inquire about and access your personal information
Correct or supplement your personal information
Delete your personal information
Withdraw your consent
Cancel your account
If you need to exercise the above rights, you may contact us through the contact information specified in this Policy. To ensure information security, we may verify your identity before processing your request.
VII. Protection of Minors
If you are a minor under the age of fourteen, please use the website services with the consent and guidance of a legal guardian.
If we discover that we have collected personal information of minors without the consent of their legal guardians, we will handle the matter as soon as possible in accordance with the law.
VIII. Updates to This Privacy Policy
We may update this Privacy Policy from time to time in accordance with changes in laws, regulations or business needs. The updated Privacy Policy will be published on the website pages and shall take effect on the date of publication.
IX. Contact Us
If you have any questions, comments or complaints regarding this Privacy Policy or the protection of personal information, please contact us via the following means:
E-mail: info@ptego.com
Wuhan Feifan Pearson Education Technology Co., Ltd.
January 2025